Couture Policy

Bespoke Bridal, Evening, Bridesmaid, Formal Wear, Mother Of The Bride , Corporate Wear Cancel  Policy

At Roya Javaheri Bridal House, we take pride in creating exquisite Bespoke Bridal, Evening, Bridesmaid, Formal wear, Mother oF the bride( groom), Corporate wear tailored specifically to your preferences. To ensure a smooth experience, please review our Cancel policy:

1. Change of Mind (Before Commencing the Process):

  • You may cancel your order within 7 days of deposit receipt.
  • Contact us at [email protected] or Call us @ 0469 776 414  to initiate the cancellation process.
  • We will refund your deposit promptly.

2. After Commencing the Process (No Cancellation):

  • Once the crafting process begins, we cannot accept cancellations, as each piece is uniquely crafted for you.

3. Quality or Manufacturing Issues:

  • If you discover any quality or manufacturing issues upon receiving your order, contact us within 7 days.
  • We will assess the issue and provide instructions for returning the item, if necessary.
  • We will repair, replace, or refund based on the assessment.

Important Notes:

  • Minor variations may occur due to the custom nature of our products.
  • All return shipping costs are the customer’s responsibility.
  • Carefully review your order details before making the deposit.

For any questions or concerns, please contact us at [email protected] or 0468776414 . Thank you for choosing Roya Javaheri Bridal House

www.royajavaheri.com.au

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