Privacy Policy

At Roya Javaheri Bridal House , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop at our physical store. By accessing or using our services, you agree to the terms outlined in this policy.

  1. Information We Collect

We may collect personal information from you when you voluntarily provide it during the following interactions:

a. Online Purchases: When you make a purchase on our website, we may collect your name, billing address, shipping address, email address, phone number, and payment details to process and fulfill your order.

b. Appointments and Inquiries: If you schedule an appointment or contact us with inquiries, we may collect your name, email address, phone number, and any other information you provide to assist you effectively.

c. Newsletter Subscription: When you subscribe to our newsletter, we collect your email address to send you updates, promotions, and other relevant information about our products and services. You may opt-out of these communications at any time.

d. Browsing Information: We may collect non-personal information, such as your IP address, browser type, device information, and website usage data, to enhance your browsing experience, analyse trends, and improve our website’s functionality.

  1. Use of Collected Information

We use the information we collect for the following purposes:

a. Order Processing: To process and fulfill your orders, communicate with you about your purchases, and provide customer support.

b. Appointment Management: To schedule and manage appointments, respond to inquiries, and provide personalised assistance.

c. Newsletter Communications: To send you newsletters, updates, promotions, and relevant information based on your subscription preferences.

d. Website Improvement: To analyse website usage, gather statistical data, and enhance our website’s performance, content, and user experience.

  1. Data Security and Protection

We prioritise the security of your personal information. We implement appropriate measures to protect your data against unauthorised access, disclosure, alteration, or destruction. We store your information on secure servers and restrict access to authorised personnel only. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Cookie Usage

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you interact with our site. These cookies may track your preferences, enable certain website features, and provide anonymised data to third-party analytics providers. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

  1. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except as required by law or to facilitate order fulfillment (e.g., sharing shipping details with courier services). However, we may share anonymised data with trusted analytics providers to improve our website and marketing strategies.

  1. Your Privacy Rights

You have the right to access, correct, update, and delete your personal information. If you wish to exercise these rights or have any questions or concerns about your privacy, please contact us using the information provided in the “Contact Us” section below.

  1. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. The updated policy will be effective immediately upon posting. We encourage you to review this policy regularly for any modifications.

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